Logging
Log File
Log files serve as the primary data source for network observability, representing computer-generated data files that capture valuable information about usage patterns, activities, and operations within an operating system, application, server, or other networked devices, providing insights into the performance and optimization of resources.
Settings
The Log Level determines the amount of information provided by each log.
| Scope | Location in 2.0 Dashboard | Field | Value | Contents |
|---|---|---|---|---|
| Operator | System > General | Log Level | LOG_LEVEL_DBG | We advise you to set this a your standard setting |
LOG_LEVEL_INFO | Provides less information thanLOG_LEVEL_DBG | |||
LOG_LEVEL_TRACE | Set this as a developer |
Log Level by Component
In addition to the Log Level, you can set Log Level by component.
For setting the Log Level by component:
- Login on the Dashboard as the Operator
- Under SYSTEM > General set the
Log Level by component - At the bottom of the window, click , then click to apply the changes
This parameter allows to set different log levels for different software components. The string consists of a comma separated list of component names and component log level.
A full list of component names are available in the DOCUMENTATION page. The possible logs level are: TRACE, VDBG, DBG, INFO, WARN, ERR, USER_INFO, USER_WARN, USER_ERR.
For example, the string to set log level TRACE for the BACKEND component and VDBG for the RCMB component is: BACKEND=TRACE,RCMB=VDBG
We advise you to contact your technical support for guidance regarding your technical errors. To provide the needed information the technical support will tell you , which Log Level Component to set.
Download
| Scope | Location in 2.0 Dashboard | Field | Value | Contents |
|---|---|---|---|---|
| Operator | DIAGNOSTICS > Logs | Download Diagnostics | Download | Downloads the logs and setting files as a zip file |
Download Diagnostics 2 | Download | Downloads the logs and setting files of connector 2 as a zip file |
This operation may take a few minutes depending on the size of the logs. Please do not refresh or leave the page while the files are being prepared and downloaded.
Password Security
- Login on the Legacy Dashboard as the Manufacturer
- Under Manufacturer > Manufacturer Password set the
Log Password
This is the password for the downloadable log zip file - At the bottom of the window, click , then click to apply the changes
The changes are only being logged, once have saved your changes.